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Our Difference

Best Friends is the country’s first and longest running Play & Stay pet destination, with more than 40 locations nationwide (and growing), including Walt Disney World Resort.

We offer an array of best-in-class pet care services all under one roof. Our core services are Boarding (for the furry and feathered alike), Doggy Day Camp, and Grooming. We also offer Puppy Play GroupTraining, Vet Clinics, and Transport services at select locations.

Our mission from day one was to raise the bar for pet care, and we take pride in being industry innovators to this day. From the moment a pet walks through our doors, we get to know them as a unique individual and welcome them into our tight-knit circle of friends.


We don't just work here. We own the place.

As an employee-owned company, we are invested in making Best Friends an incredible business. We take extra pride in caring for our facilities, for each other, and – most importantly – for pets.

Employee ownership means happier pets, pet parents, and team members.


The standards are higher here.

We believe a pet’s stay away from home should be comfortable, just as we humans would want for ourselves. All Best Friends centers are crate free, clean and climate controlled, with premium food and bedding available.

We put safety first.

We take careful measures to ensure the well-being of all pets in our care. Our pet parents are entrusting us with their precious fur babies and best pals in the world, and we take that responsibility to heart.

Well-Trained Humans

Staff learn proper handling, signs and symptoms of illness, dog expressions, and body language.

Squeaky-Toy Clean

We use only the safest cleaning products formulated specifically for use around animals.

Keeping It Cool

We control and monitor indoor temperatures to ensure pet comfort.

Meticulous About Meds

All pets receive medication through specially trained team leads only.


We care for the furry and feathered alike.

Whether you’re the proud owner of a pug, cat, parrot or pocket pig, we’re the village you need to help care for them. Most of our 40+ locations nationwide welcome pet guests of different kinds.


We sweat the details and tailor experiences to every pet’s idea of perfect.

It’s the little things that make experiences worthwhile and keep guests coming back. That’s why we listen carefully to our pet parents and answer every question.

We add personal touches according to our pet guests’ quirks and preferences. Every pet’s experience here can be designed just the way they like it. Pet parents can choose from an extensive menu of add-ons including extra cuddles, bedtime stories, even a little pampering. Our accommodations are luxe and always crate free.


We know how to have fun!

Our clients are cuddly and sweet so we like to bring on the fun. Expect fun parties for your pet, contests, and exciting giveaways throughout the year!

We provide extras on birthdays, holidays and special occasions. Our seemingly small efforts add up to create an exceptional place for both guests and employees.

Book a Meet & Greet + Tour

Our staff would love to meet you and give you a personal tour of our facility. Let’s schedule
a meet & greet!