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Play & Stay

Come for the comfy nights, stay for the playful days. Play & Stay is our version of dog boarding with dog daycare at Best Friends Pet Hotel. It is designed so that our Best Friends enjoy an all-inclusive stay that includes luxe, spacious suites, daily housekeeping, room service and customized activities including plenty of playtime and always crate-free boarding. Dogs can join the pack for group play or enjoy 1:1 attention.

All pets, from dogs and cats to hamsters and parakeets, are welcome to stay with us at almost all our centers.

NEW! Take a Virtual Tour of Our Walt Disney World Location!

Safety is everything.

Keeping your pet safe and sound is our #1 priority. We’ve been a trusted dog boarding (cats & pocket pets too!) pet care facility for over 20 years.

Well-Trained Humans

Staff learn proper handling, signs and symptoms of illness, dog expressions and body language.

Squeaky-Toy Clean

We use only the safest cleaning products formulated specifically for use around animals.

Keeping It Cool

We control and monitor indoor temperatures to ensure pet comfort.

Meticulous About Meds

Any pets that may require medication will be administered by a certified team member only. 


"Best Friends is a wonderful place that Hawkeye loves to go! Everyone there deeply cares about the pets and treats them like they are their own. Hawkeye gets so excited when I even mention the name before going. I know I won't have to worry at all when we are out of town. Our sweet dog is in the best hands."

Tiffany H


Customize your pet's boarding experience.

Want to give your pet an extra special getaway? With add-ons like ice cream, extra cuddle time or grooming services, your pet will come home feeling relaxed and rejuvenated. It’s boarding at its best!


Walk & Explore

Sniff to your heart’s desire


Potty Walk

Extra relief, anytime


Bedtime Story

Light reading before bed


Pet Photos

Extra photos of your best friend – dogs, cats, & small animals


Goody Bag

Toys or treats to give to your pup during his stay


Suite Treats

Extra-special in-suite treat


Ice Cream Break

Cool & yummy, made with love


Peanut Butter Sandwich

Peanut butter spread between two dog biscuits


Barkfast in Bed

Kibble topped with cooked egg


Holiday Meal

Turkey dinner anyone?


Kitty Activity Toy

Extra-special in-suite treat


Cookies & Milk

Kitty-friendly, of course


Tuna on a Ritz

Living the feline life in style

BYO anything.

If you’d like to bring any toys or food to make your pet’s stay more comfortable, feel free. Have something else in mind? Just ask.


"Was so nervous to leave my pets while on vacation but Best Friends was the perfect choice! My pups were so happy and comfortable there. They sent me pictures of my babies and they looked like they really enjoyed it which is all that matters to me!"

Gianna C


Kick back and relax, pet parents. We have Petcams.

We know it can be tough to leave your pet. That’s why we offer ways for you to check in daily, including petcams and video chat at some locations. We also give you a report card at the end of your pet’s stay so you know exactly how they did without you.


"Friendly yet professional, and answered all of my endless questions with a smile! The video cam provided me a sense of comfort as I could see our dog enjoying herself, and obviously well cared for. Staff was attentive and knowledgeable. Thank you!"

Amy C

Book Your Pet's Stay

Pack your pet’s bags and book their Best Friends stay today. We offer the best dog boarding, cat boarding, and pocket pet boarding around! Customize it especially for your pet.

New to Best Friends? Come visit us by setting up a tour (Book a Meet & Greet + Tour), and meet our wonderful staff while checking out our top-notch accommodations.

"My dog is so happy when we arrive for her stay at Best Friends. And upon pick up, she actually tries to turn around to go back inside the lobby! Thank you to the entire staff at Best Friends for making it such a wonderful, loving and safe place to board Stella when we travel."

Jennifer S

"I tell everyone about Best friends! I can travel knowing my kitty is in the best of hands- I don't have to worry for a second about what he's doing and I know the staff is watching over him."

Sarah A

Know Before You Go

Dog Boarding / Cat Boarding

We can’t wait to meet our new best friend. To help you prepare for your boarding experience, we’ve put together a checklist and answers to the most frequently asked pet boarding questions. Click on the button below to download it!

"Very friendly staff who truly treats all the dogs (cats too) as their own. We've been taking our 6 year old Golden there since he was 14 weeks old. He has so much fun and we enjoy a carefree time away knowing that Chance is in good hands and well loved."

Terri D