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New Transportation Service at Disney Best Friends Pet Hotel

New Service Offering

Disney Best Friends Pet Hotel is expanding their services in March 2023. In addition to the top-notch boarding, day camp, and grooming services offered under one roof at Best Friends Pet Hotel, they will now be offering a transportation service. Any guest staying at Disney’s Fort Wilderness Resort & Campground and Disney’s Yacht Club Resort can take advantage of this service. They can reserve a spot on the transportation van for a seamless ride to and from Best Friends Pet Hotel in Disney. This transportation service is offered for any grooming appointment or daycare/overnight boarding stay.

Transportation Schedule

Transportation to and from the locations below will occur Monday through Sunday:

Pick Up

Yacht Club: 7 AM – 7:30 AM
Fort Wilderness: 8:30 AM – 9 AM

Drop Off

Yacht Club: 6 PM – 6:30 PM
Fort Wilderness: 7:30 PM – 8 PM

If you would like to add this service to an existing or new reservation then call (407) 209-3126 to add it on for only $25 Round Trip!! There is limited space so call now!

Questions & Answers

Here is a compiled list of questions and answers that explain this transportation service in more detail.

How do I reserve transportation for my pup?

Please call us at 407-209-3126 to add this services to an existing or new reservation. Space is limited so call now!

When do I pay for the transportation service and how much does it cost?

Full payment for the transportation service will be taken upon making the reservation. The cost is $25 for roundtrip transportation.

Where will my dog be picked up?

We will pick up and drop off at Disney’s Fort Wilderness Resort & Campground in front of the cabins check-in building by the Airport Shuttle Departure sign. We will also pick up and drop off at the Disney’s Yacht Club Resort at the porte-cochere located at the main entrance to the lobby.

Are there any special requirements for dogs traveling with you?

Yes, your dog must be up to date on our vaccination requirements. They must be at the pick-up location before the specific pick up time and have a leash & collar/harness. For now, we are only able to accommodate pups under 50 lbs. and other types of animals will not be accommodated until further notice.

What happens after my dog gets picked up?

Once your pup gets picked up, we will check him into our system via mobile tablet. We will arrive at Best Friends Pet Hotel and your pup will be transported either to his room/kennel, group play or grooming – depending on what the reservation indicates.

Can I cancel this service if my plans change?

Yes, once you make your reservation you will have 48 hours to cancel and receive your full payment back for the transportation service.

How does my dog get transported back to me?

Your dog will be taken back to either Fort Wilderness or the Yacht Club Resort on the specific time listed above. Owners must be at the location no later than the designated time. Once your dog is picked up, he will be checked out of the system via mobile tablet.

CLICK TO LEARN MORE

Best Friends Pet Care Owning & Operating Boarding, Daycare, and Grooming Services in Katy, TX

Here’s something to get your tail wagging! Best Friends Pet Hotel will now be owning and operating the boarding, day camp, and grooming services offered at Cross Creek Veterinary Hospital!

Dr. Duff, Medical Director, is excited to welcome Best Friends Pet Hotel in the Cross Creek / Canyon Lakes neighborhood as it will allow the Cross Creek team to do what they do best – provide medical excellence beyond the standard of care. Best Friends Pet Hotel will be operating inside the Cross Creek Veterinary Hospital location starting January 2023. “Our veterinary team is passionate about providing medical care to the pets of Katy, and this will allow us to continue focusing on doing just that. Best Friends Pet Hotel is an industry leader and are experts in Boarding, Grooming, and Day Camp. We recognize the increased demands in the community, and having both businesses under one roof is the best way to meet pet owners’ needs and deliver what they are looking for, the best care possible.”

The hospital will offer the same veterinary services to pet owners – Emergency Care, Preventive Care, Senior Care, Surgery, Dentistry, Microchipping, Parasite Prevention, Vaccines, and Diet & Weight Management. Visit www.ccvh.vet to make a veterinary appointment.

About Best Friends Pet Hotel

At Best Friends Pet Hotel we have enjoyed “leader of the pack” status for more than 25 years within our pet care facilities. We operate 41 locations nationwide, including Walt Disney World. We strive to provide our clients with the absolute best pet care in a convenient and friendly atmosphere where safety, comfort, and fun are at the core of what we do. We are proud to be employee owned – our employees have a direct incentive to work hard and take pride in what they do and that translates into elevated care for your pet.

Best Friends Pet Hotel Services

Boarding

Our best friends enjoy spacious suites, daily housekeeping, and customized activities including playtime either one-on-one or in a group setting.

 

Daycare/Day Camp

Give your pup the chance to be social in a safe, supervised environment designed just for them. They will spend the day doing what dogs do best: playing, snacking, napping, and loving life!

Grooming

Whether your pet needs a quick shampoo or “the works” we will make your friend feel fabulous. Come find out why our clients choose us for treatments from head to paw.

 

 

Come visit Best Friends Pet Hotel in our new location, attached to the Cross Creek Veterinary Hospital located at 4611 FM 1463 in Katy. Or give us a call at (346) 527-0464 to book an upcoming service with us.

BEST FRIENDS PET HOTELS OFFERS HONEST PAWS CBD PET PRODUCTS JUST IN TIME FOR FOURTH OF JULY FIREWORKS RELIEF

As the Fourth of July holiday preparations are underway, there are sure to be barbecues and family fun and fireworks. For family pets, the fireworks experience offers giant booms, flashes of light and strange smells, and the experience can seem like an assault to a dog’s senses and be extremely anxiety-provoking. Unless your dog is acclimated to loud noises, such as hunting rifles, most family pets need help staying calm when fireworks are in the works and will be grateful to their pet owner for finding a solution to help them through the booms and bangs of Independence Day.

According to Darryl Sampson, Best Friends Pet Hotel VP/Operations, “As a pet care provider, we know that July 4th can be a stressful evening for anxious pets. We are proud to offer in select locations a wonderful array of Honest Paws CBD Pet Care Products to help relieve any stress or anxiety to our beloved dogs and cats while we enjoy our national holiday.”

More than 63 percent of U.S. households have one or more pets, and unfortunately, animal control officers nationwide report a 30 percent increase in lost pets each year between July 4th and July 6th due to frantic runaway pets.

Through a partnership with Honest Paws CBD Pet Products, select Best Friends Pet Hotels nationwide will be making available their natural dog products for sale for pet parents. CBD is a beneficial cannabinoid, found in the hemp plant. Like humans, it works with the endocannabinoid system to maintain homeostasis or a balanced state in your body.

Select Best Friends locations* will be selling Honest Paws CBD Bites, Soft Chews and CBD Oil for all dog sizes and in different formulas for calmness, mobility, relief, and general wellness. Sourced from one farm in Colorado, CBD Bites active ingredients include organic full-spectrum hemp containing naturally occurring CBD and with no GMOs, corn or soy. Soft Chews carried at Best Friends are formulated for Calm or for Mobility for joint stiffness.

The Honest Paws CBD oil tinctures are offered in 30-day supply using naturally occurring CBD, and formulated for different size dogs. The oil is free of gluten, GMOs, Xylitol and soy and is formulated either as Calm Oil (with chamomile) to maintain calmness and behavioral problem management, or as Wellness Oil recommended for assisting the immune system, maintain calmness and support cognitive health.

Honest Paws is also offering a delicious CBD Peanut Butter jar, perfect for peanut butter-loving canines who also need a gluten and dairy-free human grade product free of GMOs, Xylitol and Soy, and a Coconut Oil jar and CBD balm for all dog and cat sizes.

CBD pet products can also help support nervousness and anxious behavior, joint care and mobility, travel stress, inconsistent sleep, seasonal allergies, and even cracked paws.

For more information, visit the Honest Paws Hub on the Best Friends’ site.

UPDATE: As of November 2020, all 31 Best Friends locations sell Honest Paws CBD products.

CORONAVIRUS (COVID-19) – SAFETY & READINESS

human hand holding dog paw

A Message from Best Friends Pet Hotel CEO Jared Pinsker to our Pet Parents:

The past few weeks have been challenging and evolving for all as we learn more about the Coronavirus Disease 2019 (COVID-19). As leaders in the pet care industry, we care deeply about your family and take the responsibility of caring for your pets very seriously.

Guided by Best Friends veterinarian consultant Dr. Sharon Davis, DVM, we are focused on ensuring the wellness of our pets and people by taking the following actions:

  • Monitoring: We know this situation is challenging for all involved. We are vigilantly monitoring and acting upon advice from top experts at the Centers for Disease Control (CDC) and the World Health Organization (WHO).
  • Pet parents are understandably concerned about respiratory virus transmission. As of today, the nation’s Center for Disease Control and Prevention (CDC) has received zero reports of pets or other animals showing signs or symptoms of COVID-19, nor does the CDC believe that animals can spread this disease to people.
  • The CDC strongly advises sick people and pets to self-quarantine, to wash hands thoroughly, and use a “social distancing” strategy to keep pets and people well.
  • Mitigation: Wellness and cleanliness are part of our company’s culture. As of this writing, we have not received any reports of Best Friends Pet Hotel employees showing signs or symptoms of the virus and are enforcing all health and safety protocols already in place, such as increasing the frequency of our cleanings and making sure our teams are supported with all the supplies and information they need – and anyone who is not feeling well knows we will support them in their decision to stay home. In our grooming areas, play areas, and boarding areas, we will continue our stringent cleaning practices and use a disinfectant formulated to kill the coronavirus (and other viruses).

As an employee-owned company, our wonderful team of caregivers at 31 Best Friends Pet Hotel centers nationwide agree that our first priority is to both people and pets. We ask that you partner with us to closely monitor your own health – and the health of your pet and the pets in your care.

Working together, our team is taking all the health and safety precautions needed to ensure that we maintain our clean and safe pet care and the industry’s highest level of client satisfaction. Our collaboration in our collective health will make us stronger as move through this ever-changing situation. Please watch for updates on our website and thank you for your continued trust in Best Friends as your partner in pet care.

Best regards,
Jared Pinsker, CEO
Best Friends Pet Hotels
http://bestfriendspetcare.com

BEST FRIENDS PET HOTEL ADDS VETERINARIAN DR. SHARON DAVIS, DVM, TO NATIONAL LEADERSHIP TEAM AS EXPERT CONSULTANT

Dr. Sharon Davis | Vet

Best Friends Pet Hotel is pleased to announce the addition of Dr. Sharon Davis DVM as an experienced veterinarian consultant to the company’s leadership team to support pet parents and associates. Staffed by pet-loving Best Friends Pet Hotel employees, the company will tap into Dr. Davis’ expertise to assist with a wide range of preventative medical and wellness issue and company policies and procedures. She will also look at cleaning products and chemical use at the Best Friends facilities, and assist in updating the company’s approved/not-approved medication list. As the company upgrades and opens new facilities, she will be on hand when new wellness issues arise.

“We couldn’t be happier to welcome Dr. Davis to the Best Friends Pet Hotel family,” said Darryl Sampson, Vice President, Operations and Growth. “A Massachusetts native, Dr. Davis has an excellent reputation as a medical professional and a caring individual. We are proud to add her expertise to our leadership team, our employee-owned organization and our pet parents at 31 locations nationwide.”

Sharon L. Davis, D.V.M. was born in Kingston, Mass. and received her Bachelor of Science degree in biology with a minor in biochemistry from Bridgewater State College. She earned her Doctor of Veterinary Medicine (DVM) with a concentration in mixed animal medicine and surgery from Purdue University. After graduating from Purdue, she worked for a small animal practice in Indiana before returning home to Massachusetts. For the past 23 years, she has worked at a leading Massachusetts animal hospital caring for dogs, cats and pocket pets.

In addition to being a mother, Dr. Davis has a home filled with rescued animals including dogs, cats, chinchillas, and chickens. She also volunteers at an assisted living facility where she presents a program called Animal Tales to the residents on a monthly basis. In her free time, Dr. Davis also enjoys traveling, hiking, yoga, gardening, beekeeping, reading, and new adventures.

With 31 locations, including one at Walt Disney World, Best Friends Pet Hotel is an all-breed pet care provider with a warm, friendly, clean and comfortable atmosphere. The details make the difference at Best Friends Pet Hotel. Best Friends Pet Hotel offers overnight standard and luxury suites for boarding dogs, cats and pocket pets as well as high-quality doggy day camp, training, and grooming services All pet͛s’ special needs are considered, and each guest is monitored closely. All pets are required to provide proof of vaccinations.

For more information, call 978-443-2351 or visit https://bestfriendspetcare.com.

 

About Best Friends Pet Hotel: Founded in 1995 and currently employee-owned, Best Friends Pet Hotel has enjoyed “leader of the pack” status for nearly 25 years. With 31 locations, including Walt Disney World, we strive to provide customers with the absolute best pet care in a convenient and friendly atmosphere where safety, comfort, and fun are at the core of what we do. We offer boarding, Doggy Day Camp, grooming, and training services with full transparency, great communication with pet parents, the latest advances in safety, and a caring staff that loves your pet as much as they love their own. Many hotels offer outside and inside play areas designed with the latest advances in materials and safety. Learn more at http://bestfriendspetcare.com/.

Media Contact: Julie Dennehy, 508-479-9848, julie@dennehypr.com

 

Best Friends Pet Hotel Announces ESOP Acquisition Led by Mosaic Capital Partners, Becoming The Largest Employee-Owned Pet Care Company

NORWALK, CT. (June 4, 2019) – Best Friends Pet Hotel, a national operator of pet hotels with 30 locations throughout the United States offering boarding, grooming, doggy day camp, training and retail services at each of its locations, announced today its Employee Stock Ownership Plan, or ESOP, acquisition led by Mosaic Capital Partners.

With this ESOP transaction, Best Friends has become the largest employee-owned company in the Pet Care industry. Jared Pinsker, CEO of Best Friends remarked. “Our people are our most critical assets. They devote themselves tirelessly to ensuring pets and pet owners have a wonderful experience at our facilities. As we continue to build on our tremendous relationships with guests and pet parents, to be able to have our employees now own the business through the ESOP is a wonderful outcome and opportunity for us. We could not be more excited.”

Ian Mohler, who led the transaction for Mosaic, agreed, “We feel tremendously fortunate to have the opportunity to partner with Best Friends. The pet services sector is extremely attractive as people increasingly see pets as extensions of their human families and spend accordingly. With a 20+ year operating history, Best Friends has a wonderful legacy in the communities it serves owing to the many, many passionate employees who have such incredible dedication to their clientele. We feel we have backed the best-in-class operator in this highly fragmented industry.”

Industry veteran Reed Howlett joined the partnership as an investor and Board Member. No stranger to the attractive trends in the pet sector, Reed most recently served as CEO of Nature’s Variety, an early mover in the natural and raw pet food category.

As an ESOP, Best Friends Pet Hotel has also become a member of Certified Employee-Owned (Certified EO). To become a member of Certified EO, companies must pass a rigorous certification process and prove significant and broad-based employee ownership.

Employee-ownership is a critical foundation of the Best Friends Pet Hotel culture. Employees treat pet guests like family and take the time to cater to each individual pet’s personalized need. Best Friends Pet Hotel has “Friendly staff that care for your furry family members as if they were their own,” pet parent Denise B. from Best Friends Pet Hotel in Avon, Connecticut commented about her most recent visit.

Employee-ownership strengthens the connection to the local communities in which Best Friends Pet Hotel operates, fosters financially savvy employees, and empowers employees to think and act like owners. This results in an engaged workforce and happy pets and pet parents alike – as the success of Best Friends Pet Hotel benefits both the company and employee alike. The ESOP provides a substantial retirement benefit to all eligible, full-time employees. In turn, this results in sustainable financial success that benefits the local community.

About Best Friends Pet Hotel
Founded in 1995, Best Friends Pet Hotel has enjoyed “leader of the pack” status for the past 24 years, as one of the largest privately-held independent pet care providers in the United States. With 30 locations, providing customers with the absolute best pet care in a convenient and friendly atmosphere where safety, comfort, and fun are at the core of what we do. We offer boarding, Doggy Day Camp, grooming, and training services. Learn more at http://bestfriendspetcare.com/.

About Mosaic Capital Partners, LLC
Mosaic Capital Partners, LLC (“Mosaic”) is a private equity firm investing in privately held middle market companies. Based in Charlotte, NC, Mosaic employs private equity buyout strategies that incorporate the partners’ unique expertise in Employee Stock Ownership Plans (ESOPs). Mosaic aims to help business owners achieve liquidity, wealth transfer and ownership transition with its PE-ESOP product

About Certified Employee-Owned
To learn more about Certified EO, visit www.certifiedeo.com.

Media Contact:
Julia Geffner
203-750-5220
jgeffner@bestfriends.net

New Facility in Tyngsborough, MA Focused on Fun, Safe and Relaxing Total Pet Care

Grand opening celebration planned for Saturday, April 6 from 10 a.m. to 4 p.m. featuring free pet portraits, tours, treats, and demonstrations

April 2, 2019, Tyngsborough, Mass. 

Best Friends Pet Hotel is inviting pet-owning families to the new facility’s grand opening celebration on Saturday, April 6, 2019 from 10 a.m. to 4 p.m. The event will offer free pet portraits with digital downloads, treats for pets at the Best Friends Treat Truck, refreshments for all guests, dog demonstrations, and tours of the new facility offering the latest in pet care to pampered dogs and cats – including a look at the splash park area, weather permitting.

Well-behaved dogs are welcome. The grand opening event will also feature an official ribbon cutting at 1:30 p.m.; all are welcome.

Staffed by pet-loving Best Friends Pet Hotel employees, the new custom-built 9,000 sq. ft. facility is located at Two Technology Drive in Tyngsborough and features overnight standard and luxury suites for boarding dogs, doggy day camp, dog training, and grooming services starting March 19, 2019.

Not to be outdone by the dogs, cat owners will enjoy boarding in the warm and inviting Kitty City, featuring natural lighting, a giant fish tank, and bird feeder viewing areas to keep cats stimulated and happy. All pets’ special needs are considered, and each guest is monitored closely. All pets are required to provide proof of vaccinations.

One of 30 locations, including one at Walt Disney World, Best Friends Pet Hotel is an all-breed pet care provider with a warm, friendly, clean and comfortable atmosphere. The outside and inside play areas designed with the latest advances in materials and safety.

“For nearly 25 years, we’ve been treating Merrimack Valley dogs and cats like family… that’s over 175 in dog years,” said Center Manager Becky Powers. “With this brand new Best Friends Pet Hotel in Tyngsborough, we will continue to serve our pet parents and guest to continue to be leader of the pack. We are proud to provide the absolute best and safest pet care in the area, from boarding, Doggy Day Camp, grooming and even training services.”

Day and overnight guests will enjoy all the “bells and dog whistles” in Tyngsborough:

  • Suites and luxury suites featuring the latest in design, sound mitigation and cleanliness.
  • Luxury Suites include PetChatz(R) so parents can video-chat and even distribute treats through a mobile application.
  • Suites access natural light with windows/skylights, and are designed to minimize stress.
  • The highest ratio of play space to suite space in the region, and dogs are divided by temperament and size.
  • Outdoor parks with water and a splash park feature (in season) and K9 grass with antimicrobial technology.
  • Indoor play yards equipped with rubberized flooring to minimize stress and sound, and reduce play-based injuries. The indoor play yards feature a seamless, comfortable flooring system with a bacteria-resistant surface for pet safety.
  • Webcams for pet parent viewing and emailed “report cards” and photos home.
  • Brand new grooming salon outfitted with all of the bells and whistles including custom built comfort bathtubs, a styling room with an outdoor pet relief area and a new express 30-minute grooming service.
  • State of the art DrainVac cleaning systems – the most advanced biosecurity system available – and used by over 90 percent of veterinary universities, using up to 40 percent less water.

The details make the difference at Best Friends Pet Hotel. The company offers full transparency, great communication with pet parents, the latest advances in safety, and a caring staff that loves your pet as much as they love their own.

For information, call 978-649-8585 or visit https://bestfriendspetcare.com/location/tyngsboro-ma.

About Best Friends Pet Hotel:
Founded in 1995, Best Friends Pet Hotel has enjoyed “leader of the pack” status for nearly 25 years. With 30 locations, we provide customers with the absolute best pet care in a convenient and friendly atmosphere where safety, comfort, and fun are at the core of what we do. We offer boarding, Doggy Day Camp, grooming, and training services.

Media Contact:
Julia Geffner
203-750-5220
jgeffner@bestfriends.net

All Aboard: Best Friends Pet Care and PetChatz® Partner to Extend Services

Partnership will now bring leading video chat technology to more pet hotel pet suites, so pet owners are never far from furry friends

May 07, 2019, Minneapolis

A growing number of pet owners will soon have the ability to be on the beach in Barbados and still be able to call their beloved fur babies, have a two-way video chat, dispense treats and aromatherapy — all while pets are being boarded in a pet hotel — thanks to an expanded relationship between PetChatz and Best Friends Pet Care.

Best Friends started offering PetChatz® Greet & Treat® videophones within select hotel suites in 2016. Based on customer response and proven success, Best Friends will be adding PetChatz to new locations over the coming months.

“There’s a peace of mind that comes from knowing our pets feel secure and happy while we’re away,” said Lisa Lavin, PetChatz founder and CEO. “We created PetChatz to ease the anxiety that occurs when parents and pets are separated. Our partnership with Best Friends Pet Hotel is a perfect match because together, we give parents a trusted, reliable, one-stop solution to ensuring the comfort and safety of their pets while traveling.”

Best Friends Pet Hotel has been setting the standard in pet boarding since 1995. From fitness sessions to bedtime stories — a pet parent can design the perfect vacation for their pet. Best Friends has 30 centers and hospitals in 15 states and on site at Walt Disney World Resort.

PetChatz is an award-winning, Greet & Treat® videophone that enables pet parents to check in with their pets from anywhere, anytime via their smartphones, tablets or PCs. Parents can have two-way video chats with, dispense treats, and provide aromatherapy to their pets. The durable, pet-safe PetChatz system mounts flush to the wall over an electrical outlet or attaches to a kennel at eye-level ensuring pet safety and increasing peace of mind for the pet owner while they are away from their fur baby.

“PetChatz is an excellent complement to our state-of-the-art facilities and luxury pet suites,” said Jared Pinsker, CEO of Best Friends Pet Hotel. “The integration of PetChatz into select locations give our customers more value, convenience, and yet another way to enrich their pet’s stay at our hotels.”

To learn more, visit petchatz.com and bestfriendspetcare.com.
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About PetChatz

PetChatz® is the founder of the “Treat Cam” category and is pioneering new technology that enables pet parents to have a physical interaction with their pets anywhere, anytime. The patented, award-winning PetChatz is a durable, pet-safe system that mounts to any wall or kennel and lets owners and their pets see each other, hear each other, and speak to each other. By clicking an icon, parents can also dispense a treat, provide a soothing aromatherapy, stream DOGTV, and record/share videos of their pets’ shenanigans. PetChatz is available at PetChatz.com, Chewy.com, and Amazon.com.

 

About Best Friends Pet Care

Founded in 1995, Best Friends Pet Hotel has enjoyed “leader of the pack” status for nearly 25 years. With 30 locations, including Walt Disney World, we provide customers with the absolute best pet care in a convenient and friendly atmosphere where safety, comfort, and fun are at the core of what we do. We offer boarding, Doggy Day Camp, grooming, and training services. Learn more at bestfriendspetcare.com.