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2. What qualifications do you look for in your staff?

We hire pet (and people!) lovers who will gladly cuddle, play with, comfort and (yes) clean up after our guests to give them a great experience while they are away from home. We look for individuals with relevant experience in animal care, human hospitality, grooming, customer service, etc. Once a candidate is selected they must complete an intensive certification program to ensure they are prepared to offer the best possible care. Visit our Careers page to learn more about the positions at our centers.