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23. Why does my dog smell when I pick him up after being boarded?

At Best Friends, we are meticulous in cleaning our kennels, and use hospital grade disinfectants to keep them spotless. However, in the closed quarters of a boarding facility amongst other pet guests, a dog’s natural odor may become more noticeable.
Certain customers may also be more sensitive to pet odors after having not been with an animal for a while. We recommend scheduling a “go-home fresh bath” or grooming appointment on your pet’s last day of boarding with us. Check-out time is 12 noon, however if you schedule a “go-home fresh bath” you may pick up your pet any time that day before the Center closes for the price of the “go-home fresh bath or groom” and no additional boarding charge.