At Best Friends, we are meticulous in cleaning our kennels, and use hospital grade disinfectants to keep them spotless. However, in the closed quarters of a boarding facility amongst other pet guests, a dog’s natural odor may become more noticeable.
Certain customers may also be more sensitive to pet odors after having not been with an animal for a while. We recommend scheduling a “go-home fresh bath” or grooming appointment on your pet’s last day of boarding with us. Check-out time is 12 noon, however if you schedule a “go-home fresh bath” you may pick up your pet any time that day before the Center closes for the price of the “go-home fresh bath or groom” and no additional boarding charge.