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Terms & Conditions



This site is owned by Best Friends Pet Care Inc. ("Bet Friends Pet Care"). You can contact us by mail at Best Friends Pet Care, Inc., 535 Connecticut Ave, Suite 305 Norwalk, CT, 06854; by phone at (203) 750-5200; or by email.

To make everyone’s visit to this site helpful and pleasant, we need all our visitors to follow certain rules. We also want you to understand that we cannot be responsible for certain aspects of your visits to our site or for certain events that may occur as a result of such visits. Therefore, we must ask that you read and assent to the following terms before you proceed into the site:

Use of the Content on This Site

You should assume that Best Friends Pet Care owns all content on this site. "Content" means everything and anything that you see on this site, except the names of this site to which this site is linked. The includes text, graphics, images, postings to message boards, chat, and anything else. You may browse as much as you want; we hope you do. You also may download one copy of any content on this site for your non-commercial, personal use only, as long as you leave intact any copyright notices and other notices or symbols (like ©, ® or ™) that appear. But you may not change, retransmit, re-use, re-post, or distribute any content on this site, or adapt it or combine it with other content, for public or commercial purposes, unless you get written permission from us first. You also may not use any of the trademarks, logos, or service marks that appear on the site.


Our Web Site

All information provided on this site Is provided AS IS, WITHOUT ANY WARRANTY OF ANY KIND, EXPRESSOR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. This means that although we try to provide only accurate, complete, and current information, we have to rely on third-party sources, and we don’t have the resources to check their facts. So we make no claims or representations as to the accuracy, completeness, or truth of any information contained anywhere on the site, and we don’t promise you that such information doesn’t violate anyone’s rights (although we believe and hope that it doesn’t).

We also don’t promise you that the functions contained in any materials on the site will be free of errors, that defects will be corrected, or that this site or the server that makes this site available are free from viruses. Certainly we try hard to keep the front end and the back end running smoothly. But if something goes wrong with your computer during or after a visit to this site, and you think it was caused by your using this site, you, not we, are responsible for servicing or repairing your computer and for recreating or replacing any lost data.

Applicable law may not allow the execution of implied warranties, so the above exclusion may not apply to you.

Other Web Sites

This site is linked to many other Web Sites. These links, and the data and information on the linked sites, are provided for informational purposes only. We don’t make any claims or representations about the accuracy, completeness, or truth of any material on those sites, or about the ability or competence of the people or companies who own or host those sites. We are not responsible for any damages or losses that you may suffer by using those sites, including the kinds of damaged referred to above. Everything else that we said above about your using this site applies also to your visiting or using the linked sites.

To sum up, if you use or rely on information on this site or any of the linked sites, or use services provided by the owners or operators of any of the linked sites, you do so AT YOUR OWN RISK.

We make no claim or representation that the information available on this site, or through this site by links to other sites, is available or appropriate for people who live in other locations. As you know, the Internet is universal. We don’t know if the laws of any other jurisdiction prohibit the publication of the kind of information that we offer here. (We can’t see why anyone would prohibit it, but we just don’t know.) If you are accessing this site from a location outside Connecticut, you are doing so on your own initiative and you are responsible for complying with laws governing that location.

Limitation of Liability

Under no circumstances, even if we have somehow acted negligently, shall Best Friends Pet Care be liable to you for any special or consequential damages that result from your use of, or liability to use, the information in this site itself, even if an authorized representative of Best Friends Pet Care has been advised of the possibility of such damages. Note: Applicable law may not allow the limitation or exclusion of the liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Best Friends Pet Care’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you to access this site.


You may not upload, post, transmit, or link to any content (as defined earlier in these terms of service) that:

  • Infringes anyone else’s copyrights or trademarks;
  • Defames any third party (i.e., that makes a false statement about another person or a company that would tend to injure that person’s or that company’s reputation.
  • Violates anyone else’s rights of privacy (e.g., that publishes private facts about that person);
  • Uses someone else’s name or likeness (photo or other image) without his or her permission for commercial purposes;
  • Threatens anyone;
  • Constitutes, includes or is part of a chain letter or a pyramid scheme; or Is obscene or sexually explicit.

You also may not impersonate anyone or falsely state or otherwise misrepresent that you are affiliated with a person or entity with whom/which you are not affiliated, or intentionally violate any laws, including the regulations of government agencies.

We will cooperate fully with law enforcement authorities that ask us who might have violated any of the rules listed in this section. But we take no responsibility and assume no liability for information that visitors or users may post on this site. If we happen to be browsing and we see something that appears to violate any of the above prohibitions, we have the right to remove it, but we are under no obligation to monitor the site or to review or remove anything that is posted here.

Claims of Copyright Infringement

Best Friends Pet Care supports the Digital Millennium Copyright Act that Congress enacted on October 28, 1998. Please use the following process to notify us if you think that something on this site infringes your copyright.

All claims of copyright infringement should be in writing and should be directed to Best Friends’ designated agent at the following address, facsimile number or electronic mail address:

Webmaster Best Friends Pet Care, Inc.

535 Connecticut Ave, Suite 305

Norwalk, CT 06854

Please include "DMCA" in the subject line if sending an e-mail.

Claims of copyright infringement should include all of the following:

  • A physical or electronic signature of someone who is authorized to act on behalf of the owner of the exclusive right(s) that are allegedly being infringed.
  • Identification of the copyrighted work claimed to have been infringed, or, if you are claiming infringement multiple copyrighted works on our site, a representative list of such works.
  • Identification of the material that is claimed to be infringing or to be subjected of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit to locate the material. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted.
  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Under the appropriate circumstances, it is the policy of Best Friends Pet Care to deny repeat infringes access to our site and to terminate subscribers and account holders who are repeat infringers.

Be Careful What You Post

Please don’t post anything on this site that you don’t want the whole world to know, because anything you disclose to us will belong to Best Friends Pet Care, without any restrictions. We can publish or post it anywhere we want, on the site or off and we can use it to develop product, programs, or other Web sites, to use it in any other way, without paying you anything or even acknowledging that it came from you. If you want to submit a business proposal or some other idea to us, you can do so by sending it to:

New Business Development

Best Friends Pet Care

535 Connecticut Ave, Suite 305

Norwalk, CT 06854


You agree that if you violate any of these terms and conditions, and Best Friends Pet care suffers any damages, losses or costs (meaning, we have to pay out money to a third party or we have to pay lawyers to respond to a claim or otherwise advise or represent us) as a result of or in connection with such conduct, you will compensate us for all such damages, losses, and costs.


This site is owned and controlled by Best Friends Pet Care from its offices within the State of Connecticut. If there is any questions about he validity of these terms of service or about whether they apply to you or your use of this site, Connecticut law will apply without the court’s considering whether the law of some other state or entity should apply. If you want to sue us for some reason, you agree to do so only in the federal courts for the District of Connecticut or the Connecticut state courts located in the Stamford-Norwalk judicial district. You also agree that those courts may have personal jurisdiction over you, which means that you will have to defend here in Connecticut any suit that arises out of these terms and conditions or your use of this site.

Other Terms of Services

If any of these terms and conditions turns out to be illegal, void or otherwise unenforceable, that will not affect the other terms and conditions on this legal page.

This is the entire agreement between you and Best Friends Pet Care concerning your use of this site. It can’t be changed except by a written document that is signed by you and someone who is authorized to bind Best Friends.

Those are our terms of service. We hope you will agree to them, because we would very much like to have you visit our site. If you agree to them, click on the "I agree" box below. We will ask you again, just to make sure.

Thank you for visiting Best Friends Pet Care.